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Troubleshooting resources for errors or unexpected results
Check to see if there is a known usegalaxy.* server issue.
Server Status: http://status.galaxyproject.org/
If the server was down when you first ran your job, try a rerun once back up. A rerun can also eliminate tra…
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2
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2400
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November 28, 2018
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Welcome to Galaxy Community Help
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2
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1176
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November 20, 2018
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galaxy update procedure
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2
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8
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August 3, 2026
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Samtool merge error after HISAT2
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8
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52
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August 3, 2026
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Trinity still waiting to run
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1
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6
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August 3, 2026
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issue with join maf by species
usegalaxy.org support
error
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4
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28
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August 2, 2026
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Python error line for RNAlaiofld and GraphClust workflow (Motif finder and GraphClust)
usegalaxy.eu support
error
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3
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26
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August 2, 2026
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Galaxy server @repeatexplorer-elixir.cerit-sc.cz jobs not running
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1
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13
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August 2, 2026
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Featurecounts tool update request
usegalaxy.org support
tool-dev
,
featurecounts
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9
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44
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August 1, 2026
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How to combine 2 VCF files in a Workflow...
vcf
,
workflow
,
dataset-collection
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12
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341
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August 1, 2026
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Jupyter Interactive Tool Stopped- how to get it to run again
usegalaxy.eu support
jupyter
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4
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15
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July 31, 2026
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GFF to FASTA - Problems Converting Files
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1
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11
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July 31, 2026
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HTseq requirs GTF files which is reference genome GTF file?
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2
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15
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July 31, 2026
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StringTie output to Ballgown
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3
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15
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July 31, 2026
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How to solve this problem? (RNA STAR index in Galaxy Docker)
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3
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28
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July 31, 2026
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JTech Foundation Scholarships to attend 2026 Biological Data Science
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2
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45
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July 30, 2026
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Built-in genome in HISAT2
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2
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27
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July 30, 2026
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PAM login in 20.05
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2
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26
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July 30, 2026
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PAM login in 20.05
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1
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10
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July 30, 2026
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Issue with history file export
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3
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32
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July 30, 2026
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Help removing hg38 genome
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4
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29
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July 29, 2026
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Big difference in DEGs number from different tools
rna-seq
,
deseq2
,
edger
,
limma
,
rna-star
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3
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36
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July 29, 2026
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Cleanup jobs running EXTREMELLY long time
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1
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22
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July 29, 2026
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Command line error: dyld: lazy symbol binding failed: Symbol not found: ____chkstk_darwin
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2
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36
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July 29, 2026
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Non-available Reference genomes in Galaxy (for plants)
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3
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34
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July 29, 2026
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Local Galaxy - An error occurred while updating with the server
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6
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132
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July 29, 2026
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Kraken2 missing Kraken databases
usegalaxy.org support
usegalaxyorg
,
usegalaxyeu
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2
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40
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July 29, 2026
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Test all installed tools
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3
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35
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July 29, 2026
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Freebayes running for multiple days
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5
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48
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July 29, 2026
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Cannot download bam csi index with HISAT2 or RNA STAR
usegalaxy.org support
bam
,
error
,
hisat2
,
rna-star
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3
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36
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July 28, 2026
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